Legal information
Refund policy
30-day satisfaction guarantee
If the bag does not suit you, you have 30 days from receipt to return it — without having to justify yourself.
How to return a product
1. Contact us at contact@loafcare.com with your order number 2. We send you a prepaid return label 3. Return the product in its original packaging 4. Refund within 5 business days after receipt
Conditions
The product must be returned in a clean and complete condition. Return costs are at our expense across Canada.
Refund method
The refund is made to the payment method used at the time of the order.